With so many out-of-the-box and do-it-yourself registration services available on the Web, it’s easy to think of registration as just another routine administrative task. Your conference registration is probably anything but routine. When you consider the variables—multiple types of attendees; pre- and post-conference sessions and optional events; special requests and accommodations; policies for complimentary registrations, cancellations, substitutions, and refunds; fees, discounts, and payment options—the registration process can seem complex and overwhelming.
At MRA Services, we make the registration process simple for everyone - attendees, exhibitors,
sponsors, speakers, VIPs, staff, spouses, guests, and you, the organizer. With our personalized service
and unparalleled technology, we provide for your unique requirements and handle all the complexities
of registration accurately, so you feel confident, not overwhelmed.
To learn more about how we can make your registration process easier than ever, contact us today.
Key Benefits
Professional consultation. We work with you to design a personalized, client-focused registration solution that is easy to use,
meets your specific audience needs, and fulfills your business rules.
- Take the time to understand your business policies and incorporate them into the process
- Define and recommend registration and payment policies and deadlines
- Determine data integration requirements between our system and yours
Online registration and payment processing. Handle all aspects of registration, including secure payment processing, online.
Results are available to you 24 hours a day, seven days a week.
- Devise an easy to use, step-by-step registration process for all types of attendees
- Build and host a customized registration Web page that incorporates your branding and mirrors the design of your conference site
- Provide immediate credit card settlement and direct deposit to your bank account or through our trust account
- Manage often overlooked details of registration, from arranging for special needs and wait lists to selling optional events
- Send registrants and their assistants immediate e-mail confirmations
- Prepare and include customized questions for attendees in your online registration forms
- Enable registered attendees to add to their registration and pay balances online
Customer service and support.
Think of us as an extension of your event management staff. We provide telephone and e-mail support for inquiries,
registration problems, cancellations, substitutions and changes, special requests, and other needs.
On-site support and management. MRA Services professionals are active participants on site at your event.
- Coordinate on-site registration, ticket sales, and payment processing
- Help you hire temporary staff
- Train volunteers and staff
Dynamic attendee roster. You can learn the details of any registration by searching the dynamic attendee roster, updated
in real time. At your discretion, you can make a roster publicly available to attendees.
Real time reporting services. We make available comprehensive registration information, including detailed, customized reports.
- Get up-to-date counts, revenue, year-to-year comparisons, interest trends, capacity controls, and other reports
- Access and download attendee demographic information anytime
- Prepare and deliver relevant data to diverse audiences, such as executives and event planners
Data compatibility. Our registration software is compatible with popular industry Association Management Systems such as iMIS, netFORUM, and others. We can…
- Connect with your member database using .NET and XML-based Web services to validate membership status, auto-populate forms, and calculate fees
- Return updated demographic information to your membership database—in real time or after the event
Session tracking and lead retrieval systems. Using the registration data in our system, we can enable barcode, magstripe, and RFID functionality.
- Track who is attending sessions; use that data for market analysis or to validate continuing education credits
- Enable exhibitors to capture leads of attendees that visit their booths